{"product_id":"beyond-the-balanced-scorecard-improving-business-intelligence-with-analytics","title":"Beyond the Balanced Scorecard: Improving Business Intelligence with Analytics","description":"\u003cbody\u003e\n\u003cb\u003eTitle: \u003c\/b\u003eBeyond the Balanced Scorecard: Improving Business Intelligence with Analytics\n\u003cbr\u003e\u003cb\u003eAuthor: \u003c\/b\u003eMark Graham Brown\n\u003cbr\u003e\u003cb\u003eISBN: \u003c\/b\u003e9781563273469\n\u003cbr\u003e\u003cb\u003ePublisher: \u003c\/b\u003eProductivity Press\n\u003cbr\u003e\u003cb\u003ePublished: \u003c\/b\u003e2007\n\u003cbr\u003e\u003cb\u003eBinding: \u003c\/b\u003eHardcover\n\u003cbr\u003e\u003cb\u003eLanguage: \u003c\/b\u003eEnglish\n\u003cbr\u003e\u003cb\u003eEdition: \u003c\/b\u003e1\n\u003cbr\u003e\u003cb\u003eNumber of Pages: \u003c\/b\u003e252\n\u003cbr\u003e\u003cb\u003eCondition Note: \u003c\/b\u003eExcellent, unmarked copy with little wear and tight binding. We ship in recyclable American-made mailers. 100% money-back guarantee on all orders.\n\u003cbr\u003e\u003cb\u003ePublisher Description: \u003c\/b\u003eMost companies use some form scorecard to measure performance; yet, research suggests that the typical scorecard is based on unsophisticated measurements, resulting in misleading data. This volume details the right metrics for evaluating those aspects of performance not accurately tracked by most companies and government organizations. Through the text, mangers and quality control leaders can learn how to objectively measure customer relationships, employee satisfaction, external business environments, and supplier performance, as well as strategy and financials. This book demonstrates how to construct a performance index, offering example metrics of performance aspects that are difficult to measure.\u003c\/body\u003e","brand":"Productivity Press","offers":[{"title":"Beyond the Balanced Scorecard: Improving Business Intelligence with Analytics | Mark Graham Brown | Hardcover | 9781563273469 | Used: Like New | Back Stacks F 1745289","offer_id":48468631847064,"sku":"1745289","price":12.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0492\/1609\/4360\/files\/61a_5vrOiuL.jpg?v=1773410787","url":"https:\/\/roundaboutbookstore.com\/products\/beyond-the-balanced-scorecard-improving-business-intelligence-with-analytics","provider":"Roundabout Books","version":"1.0","type":"link"}