{"product_id":"concierge-confidential","title":"Concierge Confidential","description":"\u003cbody\u003e\n\u003cb\u003eTitle: \u003c\/b\u003eConcierge Confidential\n\u003cbr\u003e\u003cb\u003eAuthor: \u003c\/b\u003eMichael Fazio\n\u003cbr\u003e\u003cb\u003eISBN: \u003c\/b\u003e9780312643768\n\u003cbr\u003e\u003cb\u003ePublisher: \u003c\/b\u003eSt. Martin's Press\n\u003cbr\u003e\u003cb\u003ePublished: \u003c\/b\u003e2011\n\u003cbr\u003e\u003cb\u003eBinding: \u003c\/b\u003eHardcover\n\u003cbr\u003e\u003cb\u003eLanguage: \u003c\/b\u003eEnglish\n\u003cbr\u003e\u003cb\u003eEdition: \u003c\/b\u003eFirst Edition\n\u003cbr\u003e\u003cb\u003eNumber of Pages: \u003c\/b\u003e288\n\u003cbr\u003e\u003cb\u003eCondition Note: \u003c\/b\u003eClean, unmarked copy with some edge wear. Good binding. Dust jacket included if issued with one. We ship in recyclable American-made mailers. 100% money-back guarantee on all orders.\n\u003cbr\u003e\u003cb\u003ePublisher Description: \u003c\/b\u003e\"New York City's top concierge gives up a keyhole view into the luxe hotel rooms, private dining and dressing rooms of the ridiculous, rich and demanding \u003cp\u003e\"Michael Fazio is the ultimate behind-the-scenes support man. Want two orchestra tickets to the Broadway musical that just won the Tony? Call Fazio. How about an upgrade to first class on an overbooked overnight flight to Tokyo? Call Fazio. Or a roomful of fresh hydrangeas--in winter? That's right. Call Fazio. From his early start as the harried and neglected personal assistant to a typical L.A. casting agent, Fazio took what he learned there and moved into concierge work at New York City's Intercontinental Hotel, where he was eventually able to parlay his services into a large and successful business of his own. \u003c\/p\u003e\n\u003cp\u003eIn \"Concierge Confidential, \"Fazio reveals the behind-thescenes madness that goes into getting the rich and famous what they want, and shares some great insider knowledge on how to get access to the unattainable without making the concierge, waiters and other service people crazy. \u003c\/p\u003e\n\u003cp\u003eA few of Fazio's tips include: - When and how much to palm in tips - How to get a seat or ticket to the hottest thing in town - How to avoid being labeled a rube the minute you walk through the door - How you can become your favorite store or restaurant's most beloved customer - And much more\u003c\/p\u003e\n\u003c\/body\u003e","brand":"St. Martin's Press","offers":[{"title":"Concierge Confidential | Michael Fazio | Hardcover | 9780312643768 | Used: Very Good | Back Stacks D 1765656","offer_id":49375043747992,"sku":"1765656","price":10.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0492\/1609\/4360\/files\/51rwFpOptZL.jpg?v=1783004988","url":"https:\/\/roundaboutbookstore.com\/products\/concierge-confidential","provider":"Roundabout Books","version":"1.0","type":"link"}